Easily the most profitable of the fulfillment options,  you'll have total control of your books when you fulfill orders from your home or office, ensuring timely deliveries and safe packaging.

Before you jump in, make sure you want to commit either yourself or an employee to quickly serving orders.  If this works for you,  you'll need to

• Automatically take orders online. There are many options for having your website take online orders, ranging from free to expensive.  Examples include www.paypal.com,  www.mals-e.com, and 1ShoppingCart.com.  If you need assistance with the set-up, American Author can help you at its standard hourly rate.
• Process credit cards.  American Author recommends http://www.paypal.com.  Except for processing fees and a per item charge,this service is free. Otherwise, for direct processing of credit cards, you'll need to set up with another service.  If you're a member of Publishers Marketing Association (see member services) they have a discount available through First National Merchant Solutions. Many other options can be found by searching online. 
• Pack the books and ship them.
• Handle returns.
• Keep accurate records.

If fulfillment at home works for you, you'll enjoy complete control of the ordering and shipping process, and the most complete way of building relationships with your readers.

Click here to explore out-of-home fulfillment options.

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